Frequently Asked Questions

1.How long will it take to receive my products?

It takes approximately two to three weeks.

2.How do I know if my order went through?

You will receive a confirmation email shortly after you submit your order.

3.How come it won’t allow me to check out?

Make sure you are in the student’s link. The child that is requesting you to purchase items for their school/group should have sent you a personal email that has their link attached. This ensures they get credit for the sale.

4.What if I move?

We will take care of your change of address for you. For simplicity you may notify us at our toll-free number 888-960-1720 between 8:30am and 5:00pm CST or send an email to

5.What are my payment options?

If ordering online we accept all major credit cards.  All other payments must be made to the school.

6.What guarantees do you offer?

If you ever receive damaged product we will gladly exchange or replace with a similar or higher priced item.